SHIPPING

STANDARD SHIPPING

Please allow 5-7 business days for delivery.

R100 standard delivery nationwide, South Africa only. 
 

YOU WILL RECEIVE AN EMAIL CONTAINING YOUR TRACKING NUMBER ONCE YOUR PACKAGE HAS BEEN SHIPPED FROM OUR STUDIO. 

NEXT DAY DELIVERY and SATURDAY DELIVERY are available for certain products depending on their size-color combination.

For more information, contact us info@richardhoy.co.za

RETURNS & EXCHANGES

 

We will gladly accept returns, exchanges or custom alterations within 7 days of the delivery date.

Returns must be unused with swing tag still attached and in original packaging.

 

You will be responsible for returning items at your charge for a refund or alteration. If item is to be exchanged or altered, we will incur the cost of sending items back to you.

Alterations will have an additional charge of R150.

Please note, shipping is non-refundable.


Once we receive your return, we will notify you via email.  Your refund will automatically be processed and you will be credited via the same method of payment (if applicable), otherwise, we will EFT your bank account. Gift cards are also available.


Refunds will take up to 7 business days to be processed.

Please contact us info@richardhoy.co.za for more information.